Frequently Asked Questions Related to U.S. Citizens and COVID-19

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  •  I am a U.S. citizen. Will I be allowed to enter the United States?

The Presidential Proclamation that went into effect March 16 does not apply to U.S. citizens or U.S. legal permanent residents. Read more about the proclamation’s exceptions here.  Contact your airline for updated status on your scheduled flight(s). Visit the Department of Homeland Security (DHS) website for information on the limited number of airports where screening can take place upon entry to the US.

  • My spouse is not a U.S. citizen, how can s/he travel?

Spouses and children of U.S. citizens and U.S. legal permanent residents are exceptions under the Presidential Proclamation and will be allowed to enter the United States with appropriate documentation (ESTA or visa). When traveling, it is recommended the spouse carry a notarized copy of the marriage certificate and a notarized copy of the U.S. citizen’s passport. Children of U.S. citizens traveling on a non-U.S. passport should carry a notarized copy of their birth certificate and a notarized copy of the U.S. citizen’s passport. Check with the air carrier for any further requirements. If traveling with an ESTA, check with the U.S. Department of Homeland Security (DHS) to confirm the ESTA is still valid.

  • What will happen when I return to the United States? Will I have to quarantine?

When you arrive in the United States, you will proceed to standard customs processing. You will then continue to enhanced entry screening where returning passengers are asked about their medical history, current condition, and asked for contact information for local health authorities. You will be given written guidance about COVID-19 and directed to proceed to your final destination, and immediately home-quarantine in accordance with CDC best practices. Here is a fact sheet from the Department of Homeland Security.

  • Will I be allowed to enter Luxembourg? I have a trip planned (in the future) – can I still come?

On June 30, 2020, the European Commission recommended the continued restriction of travelers from the United States to the European Union for at least for two additional weeks. This restriction will be evaluated every two weeks. Please visit the EU’s website for up-to-date travel restrictions for the EU:

Certain exemptions apply to the restriction, however, including:

    • EU citizens and their family members
    • long-term EU residents and their family members
    • travelers with an essential function or need, as listed in the Recommendation.

A long term resident is an individual who holds Luxembourg residence status and has a Luxembourg resident card. Those individuals who are citizens or residents of Luxembourg are able to return to the country. You must have documentation – a Luxembourg passport or a Luxembourg-issued resident card – to qualify for this travel exemption. When you begin your trip back to Luxembourg, be sure to show your card when checking in with the airline. You will likely be asked to show the card again for any connecting flight.

More information can be found here.

  • If I am permitted to come to Luxembourg, will I have to quarantine?

Luxembourg has not imposed any mandatory quarantine restrictions on travelers, although recommends self-isolation for anyone that has symptoms. Further, Luxembourg is offering free COVID tests at the airport for any passengers arriving in country that wish to take the test.

  • Have you resumed regular services?

We are happy to inform you that we are slowly starting to resume routine consular services. Per Department of State regulations, we are only able to offer a limited number of appointments, and only for passport renewal and Consular Report of Birth Abroad services.

All visa services continue to be suspended.

  • There are no U.S. citizen services appointments available before my travel date. Can I receive an emergency passport?

Please note that the U.S. State Department still strongly encourages American citizens to avoid all unnecessary travel.  See the travel advisory for more information:

If there are no appointments available before your intended travel date please send your request for an emergency travel document to mentioning EMERGENCY TRAVEL in the subject line.

We will contact you to set-up an appointment. In the meantime we ask you to carefully review the application requirements on, as we can only assist you if you come fully prepared.

  • I have an appointment. Are there any special COVID-19 related measures at the embassy that I need to be aware of?

Yes. The day before your appointment, you are required to respond to an email with a short health questionnaire. This questionnaire must be received by the embassy no more than 24 hours in advance of your appointment.

You will be required to wear a face covering to your appointment, and to cleanse your hands with sanitizer upon entry. Our appointments are scheduled to maximize social distancing.