Frequently Asked Questions Related to U.S. Citizens and COVID-19

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  •  I am a U.S. citizen. Will I be allowed to enter the United States?

The Presidential Proclamation that went into effect March 16 does not apply to U.S. citizens or U.S. legal permanent residents. Read more about the proclamation’s exceptions here.  Contact your airline for updated status on your scheduled flight(s). Visit the Department of Homeland Security (DHS) website for information on the limited number of airports where screening can take place upon entry to the US.

  • My spouse is not a U.S. citizen, how can s/he travel?

Spouses and children of U.S. citizens and U.S. legal permanent residents are exceptions under the Presidential Proclamation and will be allowed to enter the United States with appropriate documentation (ESTA or visa). When traveling, it is recommended the spouse carry a notarized copy of the marriage certificate and a notarized copy of the U.S. citizen’s passport. Children of U.S. citizens traveling on a non-U.S. passport should carry a notarized copy of their birth certificate and a notarized copy of the U.S. citizen’s passport. Check with the air carrier for any further requirements. If traveling with an ESTA, check with the U.S. Department of Homeland Security (DHS) to confirm the ESTA is still valid.

  • What will happen when I return to the United States? Will I have to quarantine?

When you arrive in the United States, you will proceed to standard customs processing. You will then continue to enhanced entry screening where returning passengers are asked about their medical history, current condition, and asked for contact information for local health authorities. You will be given written guidance about COVID-19 and directed to proceed to your final destination, and immediately home-quarantine in accordance with CDC best practices. Here is a fact sheet from the Department of Homeland Security.

  • Will I be allowed to enter Luxembourg? I have a trip planned (in the future) – can I still come?

IMPORTANT: Effective August 12, 2020, third-country nationals aged 11 or over seeking to enter Luxembourg by air, whose travel does not originate from an EU member country or one of the countries exempted by the European Union (Australia, Canada, China (subject to reciprocity at European Union level), Georgia, Japan, New Zealand, Rwanda, Korea from the South, Thailand, Tunisia and Uruguay), must provide proof of a negative COVID-19 test at the time of boarding. This test must have been administered less than 72 hours before the flight. Further, in order to enter Luxembourg, travelers must qualify as one of the excepted categories listed below.

More information on entry into Luxembourg can be found on the Government of Luxembourg’s website.

On 21 August, the European Commission recommended the continued restriction of travelers from certain countries (the United States and others) to the European Union for at least two additional weeks. There are exceptions to this prohibition, however:

  1. Third -country nationals who have long-term resident status;
  2. Health professionals, researchers in the field of health and care professionals for the elderly;
  3. Cross-border workers;
  4. Seasonal workers in the agricultural sector;
  5. Persons employed in the transport sector;
  6. Members of the diplomatic corps, staff of international organizations, military personnel, personnel in the field of development cooperation and humanitarian aid, and civil protection personnel;
  7. Passengers in transit;
  8. Passengers traveling for urgent and duly justified family reasons;
  9. Seamen;
  10. Persons wishing to apply for international protection in the Grand Duchy of Luxembourg or for other humanitarian reasons;
  11. Third country nationals traveling for study purposes;
  12. Highly qualified third country workers if their employment is economically necessary and their work cannot be postponed or carried out from abroad.

A long term resident is an individual who holds residence status and has a resident card. Those individuals who are citizens or residents of Luxembourg are able to return to the country. You must have documentation – a Luxembourg passport or a Luxembourg-issued resident card – to qualify for this travel exemption. When you begin your trip back to Luxembourg, be sure to show your card when checking in with the airline. You will likely be asked to show the card again for any connecting flight.

More information can be found here.

U.S. citizens are reminded to follow all federal, state, and local laws and regulations. Please reference the Luxembourg Government’s website for the country’s exit strategy and the latest guidance on conditions in Luxembourg.

The Luxembourg Ministry of Foreign and European Affairs has established the following temporary measures regarding non-EU citizens who have been in Luxembourg during the COVID-19 crisis:

  • Non-EU citizens who arrived in Luxembourg seeking resident status between 01 January and 31 July 2020: the period within which you must apply for a residence permit is extended from three months to six months.
  • Residence permits issued by the Grand Duchy of Luxembourg which expired after 1 March 2020: the period of validity is extended until 31 August 2020.
    Individuals with questions regarding immigration should contact the Directorate of Immigration by e-mail ( or by telephone from Monday to Friday from 9:00 a.m. to 12:00 noon and from 2:00 p.m. to 4:00 p.m. (+352) 247-84040.

Click here for answers to frequently asked questions.

  • If I am permitted to come to Luxembourg, will I have to quarantine?

Luxembourg has not imposed any mandatory quarantine restrictions on travelers, although recommends self-isolation for anyone that has symptoms. Further, Luxembourg is offering free COVID tests at the airport for any passengers arriving in country that wish to take the test.

  • Have you resumed regular services?

We are happy to inform you that we are slowly starting to resume routine consular services. Per Department of State regulations, we are only able to offer a limited number of appointments, and only for passport renewal and Consular Report of Birth Abroad services.

All visa services continue to be suspended.

  • There are no U.S. citizen services appointments available before my travel date. Can I receive an emergency passport?

Please note that the U.S. State Department still strongly encourages American citizens to avoid all unnecessary travel.  See the travel advisory for more information:

If there are no appointments available before your intended travel date please send your request for an emergency travel document to mentioning EMERGENCY TRAVEL in the subject line.

We will contact you to set-up an appointment. In the meantime we ask you to carefully review the application requirements on, as we can only assist you if you come fully prepared.

  • I have an appointment. Are there any special COVID-19 related measures at the embassy that I need to be aware of?

Yes. The day before your appointment, you are required to respond to an email with a short health questionnaire. This questionnaire must be received by the embassy no more than 24 hours in advance of your appointment.

You will be required to wear a face covering to your appointment, and to cleanse your hands with sanitizer upon entry. Our appointments are scheduled to maximize social distancing.